From Unified CM 12.5(1)SU2 the Cloud-Connected UC agent is built in and is connected with the CLI commands utils ucmgmt organization <organization_id> and utils ucmgmt agent enable.

Checked 2026-09-30

utils ucmgmt agent enable
Vendor
Cisco
Product
Webex Cloud-Connected UC
Subsystem
onboarding
Deployment
on-premises, hybrid
Region
not restricted
Release range
Unified CM 12.5(1)SU2 and later
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex App for Unified CM calling: source note cucm-webex-app-calling-setup-ccuc-builtin-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-webex-app-calling-setup-ccuc-builtin-agent

BibTeX

@misc{warmtransfer-claim-cucm-webex-app-calling-setup-ccuc-builtin-agent,
  title  = {Setting up the Webex App for Unified CM calling: source note cucm-webex-app-calling-setup-ccuc-builtin-agent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-webex-app-calling-setup-ccuc-builtin-agent},
  note   = {Source note cucm-webex-app-calling-setup-ccuc-builtin-agent, checked 2026-09-30}
}

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