Source note · Moving from Unified CM to Zoom Phone
The Zoom SBC configuration offers an option to allow REFER support for call transfer, applicable to Zoom Phone only.
disputed · Checked 2026-09-25
Allow REFER support to transfer calls (Zoom Phone only)
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- SBC configuration, transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- disputed
- Checked
- 2026-09-25
Sources
- BYOC-P or BYOP-P configuration guide — Zoom Communications · tier 2 current vendor documentation · SBC configuration capabilities, 'Allow REFER support to transfer calls (Zoom Phone only)'
Cite this note
APA
WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-refer-option. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-refer-option
BibTeX
@misc{warmtransfer-claim-cucm-to-zoom-phone-refer-option,
title = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-refer-option},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-refer-option},
note = {Source note cucm-to-zoom-phone-refer-option, checked 2026-09-25}
}