Zoom marks an SBC failed after four consecutive OPTIONS keepalive failures, which takes 90 to 120 seconds in total to detect.

Checked 2026-09-25

Vendor
Zoom
Product
Zoom Phone
Subsystem
Failover routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-options-detection-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-options-detection-window

BibTeX

@misc{warmtransfer-claim-cucm-to-zoom-phone-options-detection-window,
  title  = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-options-detection-window},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-options-detection-window},
  note   = {Source note cucm-to-zoom-phone-options-detection-window, checked 2026-09-25}
}

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