For a hybrid deployment with a legacy PBX, Zoom says to enable the SBC for both BYOC-P and BYOP-P, and to point Zoom external contacts and routing rules at a SIP Group containing BYOP-P-enabled route groups so the private dial plan extends to Zoom.

Checked 2026-09-25

Vendor
Zoom
Product
Zoom Phone
Subsystem
BYOC-P/BYOP-P call processing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-hybrid-enable-both. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-hybrid-enable-both

BibTeX

@misc{warmtransfer-claim-cucm-to-zoom-phone-hybrid-enable-both,
  title  = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-hybrid-enable-both},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-hybrid-enable-both},
  note   = {Source note cucm-to-zoom-phone-hybrid-enable-both, checked 2026-09-25}
}

Read in context