Source note · Moving from Unified CM to Zoom Phone
Zoom Phone can route emergency calls to the PSAP (9-1-1 when the emergency address is in the US or Canada), to an internal safety response team, to both in parallel, or to the safety team first and then the PSAP if unanswered.
Checked 2026-09-25
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- Emergency calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Routing emergency calls — Zoom Communications · tier 2 current vendor documentation · Emergency call routing options
Cite this note
APA
WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-emergency-routing-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-emergency-routing-options
BibTeX
@misc{warmtransfer-claim-cucm-to-zoom-phone-emergency-routing-options,
title = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-emergency-routing-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-emergency-routing-options},
note = {Source note cucm-to-zoom-phone-emergency-routing-options, checked 2026-09-25}
}