Zoom's migration guidance says that with BYOP, when a user dials an extension, the relevant PBX automatically queries both the on-premises PBX and Zoom Phone for the user with that extension.

Checked 2026-09-25

when a user dials an extension, the relevant PBX will automatically query both the on-premises and Zoom Phone PBX for the user with the dialed extension
Vendor
Zoom
Product
Zoom Phone
Subsystem
BYOP coexistence
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-byop-extension-lookup. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-byop-extension-lookup

BibTeX

@misc{warmtransfer-claim-cucm-to-zoom-phone-byop-extension-lookup,
  title  = {Moving from Unified CM to Zoom Phone: source note cucm-to-zoom-phone-byop-extension-lookup},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-zoom-phone-byop-extension-lookup},
  note   = {Source note cucm-to-zoom-phone-byop-extension-lookup, checked 2026-09-25}
}

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