The supported conversion routes are the Cloud Upgrader at upgrade.cisco.com, the Webex Control Hub migration assistant (Webex Calling only, licences automated, phones authorised for Webex Calling only), a UCM/CUCM-based manual method that uploads transition firmware and the licence via TFTP File Management, sets the Phone Load, and applies a Transition Authorization Rule, and self-hosted web or TFTP servers.

Checked 2026-09-16

Vendor
Cisco
Product
Cisco collaboration devices
Subsystem
firmware conversion
Deployment
on-premises, multi-tenant
Region
not restricted
Release range
document updated 2024-12-21
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-mpp-migration-methods. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-mpp-migration-methods

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-mpp-migration-methods,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-mpp-migration-methods},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-mpp-migration-methods},
  note   = {Source note cucm-to-teams-phone-mpp-migration-methods, checked 2026-09-16}
}

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