Emergency call routing determines how an emergency call reaches the PSAP and depends on the country's emergency calling network, the client type and the PSTN connectivity option; Direct Routing requires configuring specific emergency call routing policies, whereas with other connectivity options the carrier handles much of the routing configuration.

Checked 2026-09-16

Direct Routing requires configuring specific call routing policies. With other PSTN connectivity options, the carrier handles a lot of the configuration for call routing.
Vendor
Microsoft
Product
Microsoft Teams emergency calling
Subsystem
E911 routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-emergency-dr-needs-routing-policies. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-emergency-dr-needs-routing-policies

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-emergency-dr-needs-routing-policies,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-emergency-dr-needs-routing-policies},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-emergency-dr-needs-routing-policies},
  note   = {Source note cucm-to-teams-phone-emergency-dr-needs-routing-policies, checked 2026-09-16}
}

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