During coexistence, emergency calling has to be configured and tested separately on each platform, because Teams Direct Routing users follow Teams emergency call routing policies rather than Unified CM's emergency route patterns.
inferred · Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- emergency calling
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Status
- inferred
- Checked
- 2026-09-24
Sources
- Manage emergency call routing policies for Direct Routing — Microsoft · tier 2 current vendor documentation · Derived from Introduction and Create a custom emergency call routing policy
Cite this note
APA
WarmTransfer. (2026, September 24). Building a hybrid Unified CM and Teams Phone environment for a phased migration: source note cucm-teams-hybrid-build-inf-dual-emergency. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-hybrid-build-inf-dual-emergency
BibTeX
@misc{warmtransfer-claim-cucm-teams-hybrid-build-inf-dual-emergency,
title = {Building a hybrid Unified CM and Teams Phone environment for a phased migration: source note cucm-teams-hybrid-build-inf-dual-emergency},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-teams-hybrid-build-inf-dual-emergency},
note = {Source note cucm-teams-hybrid-build-inf-dual-emergency, checked 2026-09-24}
}