For Direct Routing, Teams clients no longer send emergency calls with a + before the emergency dial string, and the emergency dial string must be matched exactly by the voice route pattern.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- emergency calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage emergency call routing policies for Direct Routing — Microsoft · tier 2 current vendor documentation · Create a custom emergency call routing policy, step 5a and Note
Cite this note
APA
WarmTransfer. (2026, September 24). Building a hybrid Unified CM and Teams Phone environment for a phased migration: source note cucm-teams-hybrid-build-erp-no-plus. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-hybrid-build-erp-no-plus
BibTeX
@misc{warmtransfer-claim-cucm-teams-hybrid-build-erp-no-plus,
title = {Building a hybrid Unified CM and Teams Phone environment for a phased migration: source note cucm-teams-hybrid-build-erp-no-plus},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-teams-hybrid-build-erp-no-plus},
note = {Source note cucm-teams-hybrid-build-erp-no-plus, checked 2026-09-24}
}