If neither the user nor an admin changes call answering rules, unanswered Teams calls go to voicemail after 30 seconds, even though the Teams admin center and PowerShell show the unanswered target as none with a 20-second delay.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- call forwarding
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure call forwarding and delegation settings — Microsoft · tier 2 current vendor documentation · Additional notes section
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-unanswered-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-unanswered-default
BibTeX
@misc{warmtransfer-claim-cucm-teams-coexistence-unanswered-default,
title = {Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-unanswered-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-unanswered-default},
note = {Source note cucm-teams-coexistence-unanswered-default, checked 2026-09-25}
}