For Unified CM Smart Licensing registration problems, TAC asks for a packet capture taken from the CUCM CLI and the License Manager logs.

Checked 2026-10-01

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
smart-licensing
Deployment
on-premises
Region
not restricted
Release range
12.0 and later as written
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-ts-collect-pcap-logs. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-ts-collect-pcap-logs

BibTeX

@misc{warmtransfer-claim-cucm-smart-licensing-troubleshooting-ts-collect-pcap-logs,
  title  = {Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-ts-collect-pcap-logs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-ts-collect-pcap-logs},
  note   = {Source note cucm-smart-licensing-troubleshooting-ts-collect-pcap-logs, checked 2026-10-01}
}

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