Source note · Troubleshooting Unified CM Smart Licensing
An operational Unified CM returns SLR licences with 'license smart reservation return', which produces a return code; for a non-operational product the customer must contact TAC to remove the product instance from the Smart Account.
Checked 2026-10-01
User must contact TAC, who can remove the Product Instance from thier smart account.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- specific-license-reservation
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs; also 12.5
- Checked
- 2026-10-01
Sources
- System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Smart Software Licensing — Cisco Systems · tier 2 current vendor documentation · Specific License Reservation > Remove licenses or product instance
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-slr-return-via-tac. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-slr-return-via-tac
BibTeX
@misc{warmtransfer-claim-cucm-smart-licensing-troubleshooting-slr-return-via-tac,
title = {Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-slr-return-via-tac},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-slr-return-via-tac},
note = {Source note cucm-smart-licensing-troubleshooting-slr-return-via-tac, checked 2026-10-01}
}