For Unified CM 12.5, the SLR technote lists the smart agent log at activelog/cm/trace/slm/log4j/slm.log and Call Home logs in gch.log and tp.log.

Checked 2026-10-01

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
smart-licensing
Deployment
on-premises
Region
not restricted
Release range
12.5 as written; not verified for R15 or Smart Transport
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-slm-log-paths. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-slm-log-paths

BibTeX

@misc{warmtransfer-claim-cucm-smart-licensing-troubleshooting-slm-log-paths,
  title  = {Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-slm-log-paths},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-slm-log-paths},
  note   = {Source note cucm-smart-licensing-troubleshooting-slm-log-paths, checked 2026-10-01}
}

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