Source note · Troubleshooting Unified CM Smart Licensing
In Cisco HCS with HLM/CAA, error UCAPI1010 'Registration with Smart Agent failed' means checking the proxy connection and Unified CM connectivity to CSSM, then the CAA/HLM logs.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Hosted Collaboration Solution
- Subsystem
- smart-licensing
- Deployment
- partner-hosted
- Region
- not restricted
- Release range
- HCS 12.5
- Checked
- 2026-10-01
Sources
- Cisco Hosted Collaboration Solution Smart Licensing Guide, Release 12.5 - Troubleshooting Smart Licensing — Cisco Systems · tier 2 current vendor documentation · Troubleshooting Smart Licensing > UCAPI1010
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-hcs-ucapi1010. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-hcs-ucapi1010
BibTeX
@misc{warmtransfer-claim-cucm-smart-licensing-troubleshooting-hcs-ucapi1010,
title = {Troubleshooting Unified CM Smart Licensing: source note cucm-smart-licensing-troubleshooting-hcs-ucapi1010},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-smart-licensing-troubleshooting-hcs-ucapi1010},
note = {Source note cucm-smart-licensing-troubleshooting-hcs-ucapi1010, checked 2026-10-01}
}