Source note · Unified CM RTMT alerts and monitoring
For post-incident high CPU or memory analysis, Cisco TAC asks for detailed CallManager traces, Cisco RISDC and Perfmon logs, Cisco AMC service logs, Tomcat and Tomcat Security logs, and Event Viewer application and system logs.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- Trace collection
- Deployment
- on-premises
- Region
- not restricted
- Release range
- not stated; 2018 guidance
- Checked
- 2026-09-25
Sources
- Logs to be Collected for TAC when High CPU or Memory Issue is Noticed on CUCM — Cisco Systems (TAC) · tier 2 current vendor documentation · Logs to collect
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM RTMT alerts and monitoring: source note cucm-rtmt-alerts-cpu-logs-tac. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-rtmt-alerts-cpu-logs-tac
BibTeX
@misc{warmtransfer-claim-cucm-rtmt-alerts-cpu-logs-tac,
title = {Unified CM RTMT alerts and monitoring: source note cucm-rtmt-alerts-cpu-logs-tac},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-rtmt-alerts-cpu-logs-tac},
note = {Source note cucm-rtmt-alerts-cpu-logs-tac, checked 2026-09-25}
}