Source note · Cisco IP phone firmware management
9841NR and 9851NR phones with hardware VID V07 or later appear as phone types only when UCM has cmterm-devicepack15.0.1.15036-1 or later installed.
Checked 2026-09-25
The new phone types are available only when your UCM has the device package cmterm-devicepack15.0.1.15036-1 or later installed.
- Vendor
- Cisco
- Product
- Cisco Desk Phone 9800 Series (PhoneOS)
- Subsystem
- device packs
- Deployment
- on-premises
- Region
- not restricted
- Release range
- UCM 15 with devicepack 15.0.1.15036-1 or later
- Checked
- 2026-09-25
Sources
- Release Notes for Cisco PhoneOS Phones 9800 and 8875 — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Release Notes for Cisco PhoneOS Phones 9800 and 8875 > 9841NR/9851NR note
Cite this note
APA
WarmTransfer. (2026, September 25). Cisco IP phone firmware management: source note cucm-phone-firmware-phoneos-nr-devpack. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-phone-firmware-phoneos-nr-devpack
BibTeX
@misc{warmtransfer-claim-cucm-phone-firmware-phoneos-nr-devpack,
title = {Cisco IP phone firmware management: source note cucm-phone-firmware-phoneos-nr-devpack},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-phone-firmware-phoneos-nr-devpack},
note = {Source note cucm-phone-firmware-phoneos-nr-devpack, checked 2026-09-25}
}