When a hunt pilot queue is full, Unified CM either disconnects the new call or routes it to an alternate destination.

Checked 2026-09-24

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
call queuing
Deployment
on-premises, dedicated-instance
Region
not restricted
Release range
15 and SUs; current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM hunt pilots and hunt lists and line groups: source note cucm-hunt-pilots-queue-full-actions. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-hunt-pilots-queue-full-actions

BibTeX

@misc{warmtransfer-claim-cucm-hunt-pilots-queue-full-actions,
  title  = {Unified CM hunt pilots and hunt lists and line groups: source note cucm-hunt-pilots-queue-full-actions},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-hunt-pilots-queue-full-actions},
  note   = {Source note cucm-hunt-pilots-queue-full-actions, checked 2026-09-24}
}

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