Cisco recommends an absolute collection range from one minute before the first test call to one minute after the last, with the calling number, called number, start and end time recorded for each test call.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- traces
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 9.x and later
- Checked
- 2026-09-30
Sources
- Collect Trace Data from a CUCM Cluster — Cisco Systems · tier 2 current vendor documentation · Collect traces with RTMT; reproduce the issue
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-trace-time-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-trace-time-window
BibTeX
@misc{warmtransfer-claim-cucm-call-routing-failures-trace-time-window,
title = {Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-trace-time-window},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-trace-time-window},
note = {Source note cucm-call-routing-failures-trace-time-window, checked 2026-09-30}
}