Source note · Unified CM call pickup and call park

When Auto Call Pickup Enabled is False and a user presses a pickup softkey, the ringing line's configured call forwarding is ignored for that call.

Checked 2026-09-24

When a call pickup occurs with Auto Call Pickup Enabled set to false, configured call forward gets ignored

Vendor: Cisco
Product: Unified Communications Manager
Subsystem: call-pickup
Deployment: on-premises
Region: not restricted
Release range: Release 14 and SUs; Release 15 and SUs
Checked: 2026-09-24

Sources

Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Call Pickup — Cisco Systems · tier 2 current vendor documentation · Call Pickup Interactions (Call Forwarding)

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM call pickup and call park: source note cucm-call-pickup-park-cfwd-ignored. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-pickup-park-cfwd-ignored

BibTeX

@misc{warmtransfer-claim-cucm-call-pickup-park-cfwd-ignored,
  title  = {Unified CM call pickup and call park: source note cucm-call-pickup-park-cfwd-ignored},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-call-pickup-park-cfwd-ignored},
  note   = {Source note cucm-call-pickup-park-cfwd-ignored, checked 2026-09-24}
}

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