Source note · Unified CM network-based and built-in bridge recording
With selective recording and MediaSense, the consult call during a transfer is not recorded unless the agent starts it with the Record softkey.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- call recording
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs; current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Recording — Cisco Systems · tier 2 current vendor documentation · Recording Interactions and Restrictions > Selective Recording and MediaSense
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM network-based and built-in bridge recording: source note cucm-built-in-bridge-recording-mediasense-consult. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-built-in-bridge-recording-mediasense-consult
BibTeX
@misc{warmtransfer-claim-cucm-built-in-bridge-recording-mediasense-consult,
title = {Unified CM network-based and built-in bridge recording: source note cucm-built-in-bridge-recording-mediasense-consult},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-built-in-bridge-recording-mediasense-consult},
note = {Source note cucm-built-in-bridge-recording-mediasense-consult, checked 2026-09-25}
}