Source note · Unified CM network-based and built-in bridge recording
Recording sessions are torn down when the agent puts the call on hold and are re-established when the agent resumes the call.
Checked 2026-09-25
Recording calls get torn down when the agent puts the call on hold, and they get reestablished when the agent resumes the call
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- call recording
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5(1) through 15 and SUs
- Checked
- 2026-09-25
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Recording — Cisco Systems · tier 2 current vendor documentation · Recording Interactions and Restrictions > Recording Calls Do Not Survive Agent Hold
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM network-based and built-in bridge recording: source note cucm-built-in-bridge-recording-hold-teardown. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-built-in-bridge-recording-hold-teardown
BibTeX
@misc{warmtransfer-claim-cucm-built-in-bridge-recording-hold-teardown,
title = {Unified CM network-based and built-in bridge recording: source note cucm-built-in-bridge-recording-hold-teardown},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-built-in-bridge-recording-hold-teardown},
note = {Source note cucm-built-in-bridge-recording-hold-teardown, checked 2026-09-25}
}