With gateway preferred and unsecure (RTP) media, Unified CM selects the gateway when one is in the call path and falls back to the phone when none is.

Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
recording media source selection
Deployment
on-premises
Region
not restricted
Release range
15 and SUs; current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM network-based and built-in bridge recording: source note cucm-built-in-bridge-recording-gw-pref-no-gw-phone. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-built-in-bridge-recording-gw-pref-no-gw-phone

BibTeX

@misc{warmtransfer-claim-cucm-built-in-bridge-recording-gw-pref-no-gw-phone,
  title  = {Unified CM network-based and built-in bridge recording: source note cucm-built-in-bridge-recording-gw-pref-no-gw-phone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-built-in-bridge-recording-gw-pref-no-gw-phone},
  note   = {Source note cucm-built-in-bridge-recording-gw-pref-no-gw-phone, checked 2026-09-25}
}

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