Source note · Planning a contact center platform migration
Cisco specifies a recommended CSV import order for UCCX-to-Webex Contact Center migration to avoid dependency errors. It starts with MultimediaProfiles.csv and Site.csv, then covers profiles, skills, teams, entry points and queues, and ends with Users.csv.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration sequencing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- article updated 2025-06-27
- Checked
- 2026-09-25
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Import section, recommended order paragraph
Cite this note
APA
WarmTransfer. (2026, September 25). Planning a contact center platform migration: source note contact-center-migration-planning-uccx-import-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-uccx-import-order
BibTeX
@misc{warmtransfer-claim-contact-center-migration-planning-uccx-import-order,
title = {Planning a contact center platform migration: source note contact-center-migration-planning-uccx-import-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-uccx-import-order},
note = {Source note contact-center-migration-planning-uccx-import-order, checked 2026-09-25}
}