Source note · Planning a contact center platform migration
The Amazon Connect analytics data lake keeps a fixed, rolling 25-month window of data that cannot be changed; to keep data longer, for example for statutory retention, customers must copy it to storage they control before it ages out.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer analytics data lake
- Subsystem
- reporting and data retention
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Data retention in the Connect Customer analytics data lake — Amazon Web Services · tier 2 current vendor documentation · first paragraph and Retaining data past the 25-month window
Cite this note
APA
WarmTransfer. (2026, September 25). Planning a contact center platform migration: source note contact-center-migration-planning-connect-datalake-25-months. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-connect-datalake-25-months
BibTeX
@misc{warmtransfer-claim-contact-center-migration-planning-connect-datalake-25-months,
title = {Planning a contact center platform migration: source note contact-center-migration-planning-connect-datalake-25-months},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-connect-datalake-25-months},
note = {Source note contact-center-migration-planning-connect-datalake-25-months, checked 2026-09-25}
}