Voice ID fraudster watchlists launched in March 2023; domains created before then got a default watchlist holding all existing fraudsters.
Checked 2026-09-30
- Vendor
- AWS
- Product
- Amazon Connect Voice ID
- Subsystem
- fraud detection
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2023-03 to 2026-05-20
- Checked
- 2026-09-30
Sources
- Use real-time caller authentication with Voice ID in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Section Known fraudster detection > Default watchlist, note
Cite this note
APA
WarmTransfer. (2026, September 30). Caller authentication and fraud prevention in contact centers: source note contact-center-caller-authentication-voice-id-watchlist-2023. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-caller-authentication-voice-id-watchlist-2023
BibTeX
@misc{warmtransfer-claim-contact-center-caller-authentication-voice-id-watchlist-2023,
title = {Caller authentication and fraud prevention in contact centers: source note contact-center-caller-authentication-voice-id-watchlist-2023},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-caller-authentication-voice-id-watchlist-2023},
note = {Source note contact-center-caller-authentication-voice-id-watchlist-2023, checked 2026-09-30}
}