AWS points Voice ID customers to AWS Marketplace partner solutions such as Pindrop, or to a do-it-yourself one-time-PIN solution built on AWS End User Messaging SMS.
Checked 2026-09-30
- Vendor
- AWS
- Product
- Amazon Connect Voice ID
- Subsystem
- migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Amazon Connect Customer Voice ID end of support — Amazon Web Services · tier 2 current vendor documentation · Intro paragraph and section Do-it-yourself solutions with AWS End User Messaging SMS
Cite this note
APA
WarmTransfer. (2026, September 30). Caller authentication and fraud prevention in contact centers: source note contact-center-caller-authentication-voice-id-alternatives. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-caller-authentication-voice-id-alternatives
BibTeX
@misc{warmtransfer-claim-contact-center-caller-authentication-voice-id-alternatives,
title = {Caller authentication and fraud prevention in contact centers: source note contact-center-caller-authentication-voice-id-alternatives},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-caller-authentication-voice-id-alternatives},
note = {Source note contact-center-caller-authentication-voice-id-alternatives, checked 2026-09-30}
}