Source note · Outbound callback and dialer compliance
Webex Contact Center Campaign Manager can infer a contact's time zone from a US ZIP code (released December 19, 2025) and, from March 31, 2026, lets supervisors choose postal code or telephone area code as the derivation method in field mapping.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center (Campaign Manager)
- Subsystem
- calling hours
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2025-12-19 onward
- Checked
- 2026-09-25
Sources
- What's new for supervisors in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · entries 'Infer contact's timezone from US ZIP code' (Dec 19, 2025) and 'Infer call recipients timezone using phone area code or postal code' (Mar 31, 2026)
Cite this note
APA
WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-cisco-tz-derivation. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-cisco-tz-derivation
BibTeX
@misc{warmtransfer-claim-contact-center-callback-compliance-cisco-tz-derivation,
title = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-cisco-tz-derivation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-cisco-tz-derivation},
note = {Source note contact-center-callback-compliance-cisco-tz-derivation, checked 2026-09-25}
}