If no active communication time is set on an Amazon Connect outbound campaign, communications are attempted as soon as the campaign is published.

Checked 2026-09-25

If you don't provide an Active communication time, communications to intended recipients are attempted as soon as the campaign is published.
Vendor
Amazon Web Services
Product
Amazon Connect outbound campaigns
Subsystem
calling hours
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-aws-no-active-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-aws-no-active-time

BibTeX

@misc{warmtransfer-claim-contact-center-callback-compliance-aws-no-active-time,
  title  = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-aws-no-active-time},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-aws-no-active-time},
  note   = {Source note contact-center-callback-compliance-aws-no-active-time, checked 2026-09-25}
}

Read in context