In Amazon Connect predictive pacing controls, the maximum ring time for unanswered calls accepts 15 to 60 seconds.

Checked 2026-09-25

Vendor
Amazon Web Services
Product
Amazon Connect outbound campaigns
Subsystem
pacing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-aws-max-ring. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-aws-max-ring

BibTeX

@misc{warmtransfer-claim-contact-center-callback-compliance-aws-max-ring,
  title  = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-aws-max-ring},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-aws-max-ring},
  note   = {Source note contact-center-callback-compliance-aws-max-ring, checked 2026-09-25}
}

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