Source note · Outbound callback and dialer compliance
Amazon Connect outbound campaigns support per-recipient communication limits per campaign and instance-wide total communication limits, and a campaign flagged Ignore total limits bypasses the instance limits and does not count toward them.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect outbound campaigns
- Subsystem
- call frequency
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Guided Campaign Builder - Amazon Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Outbound campaigns attempts > Communications per recipient
Cite this note
APA
WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-aws-comm-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-aws-comm-limits
BibTeX
@misc{warmtransfer-claim-contact-center-callback-compliance-aws-comm-limits,
title = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-aws-comm-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-aws-comm-limits},
note = {Source note contact-center-callback-compliance-aws-comm-limits, checked 2026-09-25}
}