Cisco states that Webex Contact Center services are deployed in three separate availability zones within an AWS region, each a different physical location with independent utilities.

Checked 2026-09-30

Webex Contact Center services are deployed in three separate availability zones within an AWS region.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
platform resilience
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-wxcc-three-az. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxcc-three-az

BibTeX

@misc{warmtransfer-claim-contact-center-business-continuity-wxcc-three-az,
  title  = {Contact center business continuity: source note contact-center-business-continuity-wxcc-three-az},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxcc-three-az},
  note   = {Source note contact-center-business-continuity-wxcc-three-az, checked 2026-09-30}
}

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