Source note · Contact center business continuity
Cisco describes a Disaster Recovery and Business Continuity process for Webex Contact Center that detects a large-scale outage within a region and puts steps in place to recover services for customers on board in that region.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform resilience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center Architecture — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Section 'Business Continuity and Disaster Recovery'
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-wxcc-dr-process. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxcc-dr-process
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-wxcc-dr-process,
title = {Contact center business continuity: source note contact-center-business-continuity-wxcc-dr-process},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxcc-dr-process},
note = {Source note contact-center-business-continuity-wxcc-dr-process, checked 2026-09-30}
}