Source note · Contact center business continuity
The Genesys announcement of disaster recovery routing for Genesys Cloud Voice, dated 2025-09-15, limited the secondary-organization feature to the USE1 and USW2 regions.
disputed · Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud Voice
- Subsystem
- organization linking
- Deployment
- multi-tenant
- Region
- use1, usw2
- Release range
- as announced 2025-09-15
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Disaster recovery routing for Genesys Cloud Voice traffic — Genesys · tier 2 current vendor documentation · Announcement body, region limitation statement
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-genesys-dr-regions-announce. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-genesys-dr-regions-announce
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-genesys-dr-regions-announce,
title = {Contact center business continuity: source note contact-center-business-continuity-genesys-dr-regions-announce},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-genesys-dr-regions-announce},
note = {Source note contact-center-business-continuity-genesys-dr-regions-announce, checked 2026-09-30}
}