Source note · Contact center business continuity
Agents must set their status to Available after they are shifted across Regions.
Checked 2026-09-30
Agents must set their status to Available after they are shifted across Regions.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Global Resiliency
- Subsystem
- agent experience
- Deployment
- multi-tenant
- Region
- global resiliency regions
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up the Connect Customer agent workspace to support agents shifting across AWS Regions — Amazon Web Services · tier 2 current vendor documentation · Final Note box
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-gr-set-available. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-set-available
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-gr-set-available,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-gr-set-available},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-set-available},
note = {Source note contact-center-business-continuity-aws-gr-set-available, checked 2026-09-30}
}