Source note · Contact center business continuity
Amazon Connect instances that still use the older awsapps.com/connect access domain cannot properly configure Global Resiliency until the domain is updated to the my.connect.aws format.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Global Resiliency
- Subsystem
- onboarding
- Deployment
- multi-tenant
- Region
- global resiliency regions
- Release range
- instances created before 2021-03-31 that kept the old domain
- Checked
- 2026-09-30
Sources
- Get started with Connect Customer Global Resiliency — Amazon Web Services · tier 2 current vendor documentation · Important box at top of page
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-gr-old-domain. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-old-domain
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-gr-old-domain,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-gr-old-domain},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-old-domain},
note = {Source note contact-center-business-continuity-aws-gr-old-domain, checked 2026-09-30}
}