Source note · Contact center business continuity
Amazon Connect Global Resiliency lets telephony traffic and agents be distributed across the two linked instances in 10% increments or shifted all at once.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Global Resiliency
- Subsystem
- traffic distribution
- Deployment
- multi-tenant
- Region
- global resiliency regions
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up Connect Customer Global Resiliency — Amazon Web Services · tier 2 current vendor documentation · Bullet list under 'provides a set of APIs that you use to', third bullet
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-gr-increments. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-increments
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-gr-increments,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-gr-increments},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-increments},
note = {Source note contact-center-business-continuity-aws-gr-increments, checked 2026-09-30}
}