Source note · Contact center business continuity
Global routing, analytics and contact search are enabled by default for all new Global Resiliency instances created on or after September 1, 2026; existing Global Resiliency instances can migrate to that feature set on request.
Checked 2026-09-30
Global routing, analytics, and contact search are enabled by default for all new ACGR instances created on or after September 1, 2026.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Global Resiliency
- Subsystem
- global routing
- Deployment
- multi-tenant
- Region
- global resiliency regions
- Release range
- instances created on or after 2026-09-01 for the default; earlier instances on request
- Checked
- 2026-09-30
Sources
- Set up Connect Customer Global Resiliency — Amazon Web Services · tier 2 current vendor documentation · Note box following the API capability list
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-gr-global-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-global-default
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-gr-global-default,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-gr-global-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-global-default},
note = {Source note contact-center-business-continuity-aws-gr-global-default, checked 2026-09-30}
}