Source note · Contact center business continuity
After phone numbers are claimed to a traffic distribution group, the default distribution is 100% to the source instance and 0% to the replica.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Global Resiliency
- Subsystem
- traffic distribution
- Deployment
- multi-tenant
- Region
- global resiliency regions
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Get started with Connect Customer Global Resiliency — Amazon Web Services · tier 2 current vendor documentation · Section 'How to set up Connect Customer Global Resiliency', Note under step 3
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-gr-default-100-0. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-default-100-0
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-gr-default-100-0,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-gr-default-100-0},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-gr-default-100-0},
note = {Source note contact-center-business-continuity-aws-gr-default-100-0, checked 2026-09-30}
}