Source note · Contact center business continuity
An Amazon Connect instance is created within one AWS Region across a minimum of three Availability Zones and is propagated across them in an active-active-active configuration.
Checked 2026-09-30
When you create a Connect Customer instance, that instance is propagated across those AZs in an active-active-active configuration.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- platform resilience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Resilience in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Introduction, paragraph beginning 'Within each AWS Region you can create'
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-aws-az-min-three. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-az-min-three
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-aws-az-min-three,
title = {Contact center business continuity: source note contact-center-business-continuity-aws-az-min-three},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-aws-az-min-three},
note = {Source note contact-center-business-continuity-aws-az-min-three, checked 2026-09-30}
}