Source note · Emergency calling from contact center agent desktops
Genesys states Genesys Cloud Voice supports RAY BAUM'S Act in the United States and Canada for orgs in the US-East-1, US-East-2, US-West-2 and CA-Central-1 regions.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- Genesys Cloud Voice emergency address
- Deployment
- multi-tenant
- Region
- us and canada
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set your Emergency Address when working remotely — Genesys · tier 2 current vendor documentation · First paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-raybaum-regions. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-raybaum-regions
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-gcv-raybaum-regions,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-raybaum-regions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-raybaum-regions},
note = {Source note contact-center-agent-emergency-calling-gcv-raybaum-regions, checked 2026-10-02}
}