Source note · Emergency calling from contact center agent desktops
Genesys Cloud Voice Kari's Law notification is US-only: Canadian addresses are not supported for notifications, and SMS notifications only for US addresses.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- Kari's Law notification
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Genesys Cloud Voice E911 to support Kari's Law — Genesys · tier 2 current vendor documentation · Scope note
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-notify-us-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-notify-us-only
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-gcv-notify-us-only,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-notify-us-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-notify-us-only},
note = {Source note contact-center-agent-emergency-calling-gcv-notify-us-only, checked 2026-10-02}
}