Source note · Emergency calling from contact center agent desktops
Genesys Cloud Voice allows up to 100 Kari's Law notification addresses per location, as email addresses or AT&T, T-Mobile and Verizon email-to-SMS addresses.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- Kari's Law notification
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Genesys Cloud Voice E911 to support Kari's Law — Genesys · tier 2 current vendor documentation · Notification addresses section
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-notify-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-notify-limit
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-gcv-notify-limit,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-notify-limit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-notify-limit},
note = {Source note contact-center-agent-emergency-calling-gcv-notify-limit, checked 2026-10-02}
}