Source note · Emergency calling from contact center agent desktops
In EMEA, Genesys Cloud Voice uses the address of the Location assigned to the number at purchase or on the Number Management page.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- Genesys Cloud Voice emergency address
- Deployment
- multi-tenant
- Region
- emea
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Which address is being used for a call to Emergency Services? — Genesys · tier 2 current vendor documentation · Section 'EMEA'
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-emea-address. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-emea-address
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-gcv-emea-address,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-gcv-emea-address},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-gcv-emea-address},
note = {Source note contact-center-agent-emergency-calling-gcv-emea-address, checked 2026-10-02}
}