Source note · Emergency calling from contact center agent desktops
Amazon Connect E911 sends location information to 911 dispatch only for agents physically located in the United States.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- E911 location
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up US emergency calling in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Paragraph 'What is Enhanced 911 (E911)?'
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-connect-e911-us-agents. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-connect-e911-us-agents
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-connect-e911-us-agents,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-connect-e911-us-agents},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-connect-e911-us-agents},
note = {Source note contact-center-agent-emergency-calling-connect-e911-us-agents, checked 2026-10-02}
}