Unified CCE 12.5(1) is not named as a direct upgrade source for Unified CCE 15.0(1); the guide names only 12.5(2) and 12.6(x).
Checked 2026-09-22 · superseded by cisco-on-premises-contact-center-eos-ucce-1251-reporting-gap
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- upgrade
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 15.0(1) - Upgrade Overview — Cisco Systems · tier 2 current vendor documentation · Unified CCE Upgrade Overview section, supported upgrade paths
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-ucce-1251-gap. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-ucce-1251-gap
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-ucce-1251-gap,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-ucce-1251-gap},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-ucce-1251-gap},
note = {Source note cisco-on-premises-contact-center-end-of-sale-ucce-1251-gap, checked 2026-09-22}
}