Cisco bulletin EOL14626, announced 31 January 2022, ended sale of perpetual licensing for Unified CCX on 1 August 2022 with a last date of support of 31 July 2024.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- licensing
- Deployment
- on-premises
- Region
- not restricted
- Release range
- all versions
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Express - Replaced by Flex Contact Center — Cisco Systems · tier 2 current vendor documentation · Table 1 End-of-Life Milestones
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-perp-uccx. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-perp-uccx
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-perp-uccx,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-perp-uccx},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-perp-uccx},
note = {Source note cisco-on-premises-contact-center-end-of-sale-perp-uccx, checked 2026-09-22}
}