The Webex App compatibility guide lists hold/resume from the Cisco Headset 320 and 530 Series as available only on devices connected to Unified CM.

Checked 2026-09-25

Vendor
Cisco
Product
Webex App
Subsystem
headset call control
Deployment
on-premises
Region
not restricted
Release range
guide dated 2024-03-05
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-webex-app-hold-ucm-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-webex-app-hold-ucm-only

BibTeX

@misc{warmtransfer-claim-cisco-headsets-endpoints-webex-app-hold-ucm-only,
  title  = {Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-webex-app-hold-ucm-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-webex-app-hold-ucm-only},
  note   = {Source note cisco-headsets-endpoints-webex-app-hold-ucm-only, checked 2026-09-25}
}

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