Source note · Cisco Customer Voice Portal
For Router Requery, the CVP RNATimeout must be at least 2 seconds shorter than the Re-route On No Answer timeout set in Unified CCE Agent Desk Settings.
Checked 2026-09-24
must be at least 2 seconds shorter than the Re-route On No Answer timeout
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- router requery
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-24
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Transfer and Queue Calls with Unified CVP — Cisco Systems · tier 2 current vendor documentation · Transfer and Queue Calls with Unified CVP chapter, Router Requery section
Cite this note
APA
WarmTransfer. (2026, September 24). Cisco Customer Voice Portal: source note cisco-cvp-rnatimeout-rule. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-cvp-rnatimeout-rule
BibTeX
@misc{warmtransfer-claim-cisco-cvp-rnatimeout-rule,
title = {Cisco Customer Voice Portal: source note cisco-cvp-rnatimeout-rule},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-cvp-rnatimeout-rule},
note = {Source note cisco-cvp-rnatimeout-rule, checked 2026-09-24}
}