Source note · Cisco Customer Voice Portal
In the Comprehensive model a call has a switch leg, where the gateway provides TDM-to-VoIP conversion and call switching, and a VRU leg, where Cisco VVB provides VRU voice treatment.
Checked 2026-09-24
For the VRU leg, the Cisco VVB provides VRU voice treatment.
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- comprehensive call flow
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-24
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Unified CVP Call Flow Models — Cisco Systems · tier 2 current vendor documentation · Comprehensive Call Flow Model section, switch leg and VRU leg descriptions
Cite this note
APA
WarmTransfer. (2026, September 24). Cisco Customer Voice Portal: source note cisco-cvp-comprehensive-two-legs. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-cvp-comprehensive-two-legs
BibTeX
@misc{warmtransfer-claim-cisco-cvp-comprehensive-two-legs,
title = {Cisco Customer Voice Portal: source note cisco-cvp-comprehensive-two-legs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-cvp-comprehensive-two-legs},
note = {Source note cisco-cvp-comprehensive-two-legs, checked 2026-09-24}
}